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The clock only starts when you send your first question. Before that, you can come in, breathe and think about what you want to know without paying for it. It stops when you end the reading. If you go 2 minutes without writing anything, it pauses on its own and only starts again when you continue. The screen always shows how much time your credit still covers.

No. Whatever is left stays saved in your account and never expires. You can use a little today and the rest another day, with any reader you like.

If the reading doesn't arrive, whatever was charged since your question goes back to your credit automatically. If your internet goes down, the clock stops counting within a few seconds.

Yes. Only you and our team, who keep an eye on the readings, have access.

You choose who you want to read with. Each profile has its own way of reading and a person on our team responsible for it, who keeps an eye on the readings. The cards are drawn on the spot by the house system and the answer is quick, at any hour.

You can ask as many as your credit allows. Send one at a time: wait for the reading to arrive before sending the next one.

We reset it right on the site. Request a reset here: our team checks your details and unlocks the new password on the same screen.

Ask our team, below. We delete your registration and your readings. Payment records are kept for the period required by law. See the Privacy Policy.